Our Mission:
We are not #1, the client is. When a company has the attitude that they are more important then their client, it is the client who gets shortchanged. With this in mind, we have the following mottos:
”We Clean the Corners We Don’t Cut Them”
We take the time to explain our services, giving the client the choice of cleaning packages and prices.
”We Promise Less & Deliver More”
Too many companies promise the moon to get the job but then deliver next to nothing. We will tell you up front what we can do, and then do it, in most cases exceeding our promises. We back our work with a money back guarantee, if YOU are not completely pleased with our work, we ask for a second chance to make things right and if you still do not believe that you received the most thorough cleaning, we will refund your money. That simple – You’re #1 in our books. Because bottom line, if you are not pleased, NO, THRILLED with our company you will not get us back or refer your friends and family. We want to EARN your business!!!
Our Products and Services:
We are a full service professional cleaning company where “One Call Cleans it ALL.” We use high powered commercial truck mounts to clean Carpets, Tile & Grout, Upholstery and Area Rugs at our facility. We have a dedicated cube van with truck mounted duct cleaning equipment to handle cleaning your ducts, furnace and dryer vents. We also hand clean and seal Leather Upholstery and can seal upholstery, carpet and grout. We service all of Niagara – coast to coast.
Our Competitive Edge:
Most carpet cleaning companies sell based on price. Low price = lots of clients. The philosophy is true but with cheap prices comes – untrained staff that is constantly changing, price becomes #1, not the client, poor or no cleaning products are used, no warranty offered to protect clients, carpets and upholstery is often left soaked for days – damaging materials and colours – carpets rapidly re-soils due to improper rinsing – BOTTOM LINE IT IS A WASTE OF YOUR MONEY. The satisfaction of a cheap price is quickly replaced with frustration of soiled, ruined carpets.
We sell Value – we use highly trained, well groomed, long time techs, using modern cleaning equipment, with green sealed cleaning products. No cleaning products left behind to attract dirt. Carpets dry in a few hours. Remember “Price” is what you pay, “Value is what you get”. I cannot tell you how many clients have been deceived by a lowball carpet cleaner, only to find that once in their homes, the price over the phone or on the coupon dramatically goes up for all the extras which should have been included, only to find in a few weeks the carpets look worse than ever and then they call me to come and fix it. Paying twice for the job, it happens all the time.
Our Guarantee:
Is simple – if you do not feel that our cleaning was the most thorough cleaning you have ever had, we just ask for a second chance, then if you are still not thrilled, we will refund your money for whatever areas you are not pleased with. YOU have the final say. You are #1.
We are proud members of:
B.B.B., I.I.C.R.C. (Institute of Inspection, Cleaning, Restoration, Certified
Authorized Applicator for Dupont
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