Our Mission, Our Vision, and Our Shared Values
State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We are people who make it our business to be like a good neighbour; who built a premier company by selling and keeping promises through our marketing partnership; who bring diverse talents and experiences to our work of serving the State Farm customer.
Our success is built on a foundation of shared values -- quality service and relationships, mutual trust, integrity and financial strength.
Our vision for the future is to be the customer's first and best choice in the products and services we provide. We will continue to be the leader in the insurance industry and we will become a leader in the financial services arena. Our customers' needs will determine our path. Our values will guide us.
24 Hour Good Neighbour Service?
With my 24 Hour Good Neighbour Service, you only need to know one phone number to get help 24 hours a day - my office phone number. Call during regular business hours and you'll reach me or my staff. Call after hours and you'll reach my 24 Hour Good Neighbour Service Team. My 24 Hour Good Neighbour Service allows you to report a claim, ask a question and get the personalized help you need. I'll get a full report of your call so I can follow up with you.
We are ready to provide the service you need 24 hours a day, 7 days a week, including holidays. That's my 24 Hour Good Neighbour Service.
What can my agent do for me?
State Farm insurance agents are qualified professionals whose only job is to serve their policyholders. Here are some valuable services your State Farm agent can provide to make things a little easier for you:
- Whatever your insurance needs -- auto, home, or life -- your State Farm agent has the tools and expertise to help you select a plan that works for you. An agent can provide valuable information about insurance, the risks that make it necessary, and how to protect yourself from those risks and get the most for your premium dollar. Your agent can provide information about frozen pipes, weather safety, disaster preparedness, quality building techniques, auto safety and anti-theft, and many other topics. In some provinces, you can be paid on the spot for many small claims involving damage to your vehicle, home or other property. All you do is present the bill to your agent. All your State Farm premiums can be combined into one convenient monthly payment -- just like you budget other purchases. Or at your request, payments can be automatically deducted from your chequing account. If you already own State Farm insurance, ask your agent for a Insurance and Finance Review. An IFR is simply a meeting during which you and your agent review your insurance coverages to make sure they meet your needs. The checkup includes an examination of all your State Farm coverages -- and it's FREE.
- Your Registered State Farm Agent can provide the guidance and support that you need over time to help you pursue your personal financial goals.
About Dave
B.A. University of Western Ontario
Member - Chamber of Commerce
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